Terms of Service

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using Millimo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Millimo provides AI-powered tools and services including:

  • PersonaAI: Conversational AI with emotional intelligence
  • Millimo One (M1): Business management system
  • Millimo Zero: Foundational AI intelligence layer

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for competitive analysis
5. Payment Terms

For paid services:

  • Fees are charged in advance on a subscription basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • Failure to pay may result in service suspension
  • Taxes are your responsibility unless otherwise stated
6. Intellectual Property

Our services and content are protected by intellectual property laws. You acknowledge that:

  • We retain all rights to our services and technology
  • You retain rights to content you create using our services
  • You grant us a license to use your content to provide services
  • You will respect third-party intellectual property rights
7. Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Accuracy or completeness of content
9. Limitation of Liability

To the maximum extent permitted by law, Millimo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, regardless of the theory of liability.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to services will cease
  • We may delete your account and data
  • Surviving provisions will remain in effect
  • You remain liable for any outstanding fees
11. Governing Law

These terms are governed by the laws of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Francisco, California.

12. Changes to Terms

We may modify these terms at any time. We will notify users of material changes via email or service notifications. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions about these terms, contact us:

  • Email: legal@millimo.shop
  • Address: Millimo, Inc., San Francisco, CA, United States